Feedback Company

Basil

9 /10

StarStarStarStarHalf star

14 reviewsWrite review

checkbox93% recommends Basil!

14 reviews

A. Nonymous

StarStarStarStarStar
10/10

Quick feedback on claim

Product of service:
Basil H.R. Schultaschenkorb

Published on

A. Nonymous

StarStarStarStarStar
10/10

Ontzettend tevreden met de Basil Buddy. Onze teckel vindt het heerlijk. Geweldige service gekregen van Badil. Top bedrijf.

Product of service:
Badil Buddy

Published on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Very poor. No help. Avoid this company.

Product of service:
Bicycle Bell

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

Excellent

Product of service:
Panier clips

Published on

A. Nonymous

StarStarStarStarStar
10/10

What a fantastic service at Basil, 'spread the cycling joy' rightly so! We purchased the blue plastic dog basket on the back at the time. Everyone asks how you like it, fantastic. But we were so stupid to leave it on the bike on the bike carrier while driving to the cycle route. The pillow was gone when we arrived. Fortunately I had a thick blanket in the car otherwise our dog would have been very annoying. Sent an email and to our surprise a new one was sent free of charge, warranty was said. See, that's what I call really top service. Thank you so much and Bibi is even happier.

Product of service:
Buddy Basil cushion

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

they are great :)

Product of service:
basil Urban Dry Backpack 18l

Published on

A. Nonymous

StarStarStarStarStar
10/10

Helpful

Product of service:
Want to purchase large basil dog carrier

Published on

A. Nonymous

StarStarStarStarEmpty star
8/10

A minor piece broke and I wondered whether they had a spare part. I received a response within a day and they will ship me a new piece. The bag that I bought has been and will be a very useful companion.

Product of service:
Basil Urban Dry Business Bag

Published on

A. Nonymous

StarStarStarStarStar
10/10

I've searched for a long time and tried everything before I found the BEST, the IDEAL luggage carrier bag. I have it now - THE BASIL: sleek and beautifully streamlined, easy and quick to put on and take off, not too big, but, thanks to the side pockets, suddenly big when needed ... Carmo da Rosa, Amsterdam

Product of service:
Basil MIK

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

Continually has the best customer service of any company I have dealt with.

Product of service:
Basil Buddy Dog Basket

Published on

A. Nonymous

StarStarStarStarStar
10/10

Bought a bag, a few years later a hook broke and I asked for a replacement, very easy and friendly customer service!

Product of service:
Bike bag

Published on

A. Nonymous

StarStarStarStarStar
10/10

Snelle en zeer attente reactie op mijn vraag

Product of service:
Advies gevraagd over fietstassen

Published on

A. Nonymous

StarStarStarStarStar
10/10

Brilliant service .. replaced my clips and restored my faith in this amazing company and their bike bags

Product of service:
Magnolia bag

Published on

A. Nonymous

StarStarStarStarStar
10/10

Excellent customer service

Product of service:
Two Basil Malaga bags

Published on

Reviews

Basil collects company reviews at Feedback Company. The company collects reviews independently.

Basil has achieved the following results:

  • checkAverage score: 9/10
  • check14 collected reviews
  • checkFirst review written on 26 January 2021

Basil

We are Basil. We love to see you enjoying your bike. That’s why we make beautiful and functional cycling accessories that will encourage you to ride your bike more often. Because cycling is good for you and helps provide your daily dose of happiness and exercise.

Contact

Basil

Ettenseweg 7A

7071 AA Ulft

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
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happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

14 reviews

A. Nonymous

StarStarStarStarStar
10/10

Quick feedback on claim

Product of service:
Basil H.R. Schultaschenkorb

Published on

A. Nonymous

StarStarStarStarStar
10/10

Ontzettend tevreden met de Basil Buddy. Onze teckel vindt het heerlijk. Geweldige service gekregen van Badil. Top bedrijf.

Product of service:
Badil Buddy

Published on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Very poor. No help. Avoid this company.

Product of service:
Bicycle Bell

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

Excellent

Product of service:
Panier clips

Published on

A. Nonymous

StarStarStarStarStar
10/10

What a fantastic service at Basil, 'spread the cycling joy' rightly so! We purchased the blue plastic dog basket on the back at the time. Everyone asks how you like it, fantastic. But we were so stupid to leave it on the bike on the bike carrier while driving to the cycle route. The pillow was gone when we arrived. Fortunately I had a thick blanket in the car otherwise our dog would have been very annoying. Sent an email and to our surprise a new one was sent free of charge, warranty was said. See, that's what I call really top service. Thank you so much and Bibi is even happier.

Product of service:
Buddy Basil cushion

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

they are great :)

Product of service:
basil Urban Dry Backpack 18l

Published on

A. Nonymous

StarStarStarStarStar
10/10

Helpful

Product of service:
Want to purchase large basil dog carrier

Published on

A. Nonymous

StarStarStarStarEmpty star
8/10

A minor piece broke and I wondered whether they had a spare part. I received a response within a day and they will ship me a new piece. The bag that I bought has been and will be a very useful companion.

Product of service:
Basil Urban Dry Business Bag

Published on

A. Nonymous

StarStarStarStarStar
10/10

I've searched for a long time and tried everything before I found the BEST, the IDEAL luggage carrier bag. I have it now - THE BASIL: sleek and beautifully streamlined, easy and quick to put on and take off, not too big, but, thanks to the side pockets, suddenly big when needed ... Carmo da Rosa, Amsterdam

Product of service:
Basil MIK

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

Continually has the best customer service of any company I have dealt with.

Product of service:
Basil Buddy Dog Basket

Published on

A. Nonymous

StarStarStarStarStar
10/10

Bought a bag, a few years later a hook broke and I asked for a replacement, very easy and friendly customer service!

Product of service:
Bike bag

Published on

A. Nonymous

StarStarStarStarStar
10/10

Snelle en zeer attente reactie op mijn vraag

Product of service:
Advies gevraagd over fietstassen

Published on

A. Nonymous

StarStarStarStarStar
10/10

Brilliant service .. replaced my clips and restored my faith in this amazing company and their bike bags

Product of service:
Magnolia bag

Published on

A. Nonymous

StarStarStarStarStar
10/10

Excellent customer service

Product of service:
Two Basil Malaga bags

Published on

Reviews

Basil collects company reviews at Feedback Company. The company collects reviews independently.

Basil has achieved the following results:

  • checkAverage score: 9/10
  • check14 collected reviews
  • checkFirst review written on 26 January 2021

Basil

We are Basil. We love to see you enjoying your bike. That’s why we make beautiful and functional cycling accessories that will encourage you to ride your bike more often. Because cycling is good for you and helps provide your daily dose of happiness and exercise.

Contact

Basil

Ettenseweg 7A

7071 AA Ulft

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation