A. Nonymous
Recommendation
Quick feedback on claim
- Product of service:
- Basil H.R. Schultaschenkorb
Recommendation
Quick feedback on claim
Recommendation
Ontzettend tevreden met de Basil Buddy. Onze teckel vindt het heerlijk. Geweldige service gekregen van Badil. Top bedrijf.
Very poor. No help. Avoid this company.
Recommendation
Excellent
Recommendation
What a fantastic service at Basil, 'spread the cycling joy' rightly so! We purchased the blue plastic dog basket on the back at the time. Everyone asks how you like it, fantastic. But we were so stupid to leave it on the bike on the bike carrier while driving to the cycle route. The pillow was gone when we arrived. Fortunately I had a thick blanket in the car otherwise our dog would have been very annoying. Sent an email and to our surprise a new one was sent free of charge, warranty was said. See, that's what I call really top service. Thank you so much and Bibi is even happier.
Recommendation
they are great :)
Recommendation
Helpful
Recommendation
A minor piece broke and I wondered whether they had a spare part. I received a response within a day and they will ship me a new piece. The bag that I bought has been and will be a very useful companion.
Recommendation
I've searched for a long time and tried everything before I found the BEST, the IDEAL luggage carrier bag. I have it now - THE BASIL: sleek and beautifully streamlined, easy and quick to put on and take off, not too big, but, thanks to the side pockets, suddenly big when needed ... Carmo da Rosa, Amsterdam
Recommendation
Continually has the best customer service of any company I have dealt with.
Recommendation
Bought a bag, a few years later a hook broke and I asked for a replacement, very easy and friendly customer service!
Recommendation
Snelle en zeer attente reactie op mijn vraag
Recommendation
Brilliant service .. replaced my clips and restored my faith in this amazing company and their bike bags
Recommendation
Excellent customer service
Basil collects company reviews at Feedback Company. The company collects reviews independently.
Basil has achieved the following results:
To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).
Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.
Recommendation
Quick feedback on claim
Recommendation
Ontzettend tevreden met de Basil Buddy. Onze teckel vindt het heerlijk. Geweldige service gekregen van Badil. Top bedrijf.
Very poor. No help. Avoid this company.
Recommendation
Excellent
Recommendation
What a fantastic service at Basil, 'spread the cycling joy' rightly so! We purchased the blue plastic dog basket on the back at the time. Everyone asks how you like it, fantastic. But we were so stupid to leave it on the bike on the bike carrier while driving to the cycle route. The pillow was gone when we arrived. Fortunately I had a thick blanket in the car otherwise our dog would have been very annoying. Sent an email and to our surprise a new one was sent free of charge, warranty was said. See, that's what I call really top service. Thank you so much and Bibi is even happier.
Recommendation
they are great :)
Recommendation
Helpful
Recommendation
A minor piece broke and I wondered whether they had a spare part. I received a response within a day and they will ship me a new piece. The bag that I bought has been and will be a very useful companion.
Recommendation
I've searched for a long time and tried everything before I found the BEST, the IDEAL luggage carrier bag. I have it now - THE BASIL: sleek and beautifully streamlined, easy and quick to put on and take off, not too big, but, thanks to the side pockets, suddenly big when needed ... Carmo da Rosa, Amsterdam
Recommendation
Continually has the best customer service of any company I have dealt with.
Recommendation
Bought a bag, a few years later a hook broke and I asked for a replacement, very easy and friendly customer service!
Recommendation
Snelle en zeer attente reactie op mijn vraag
Recommendation
Brilliant service .. replaced my clips and restored my faith in this amazing company and their bike bags
Recommendation
Excellent customer service
Basil collects company reviews at Feedback Company. The company collects reviews independently.
Basil has achieved the following results:
To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).
Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.