Feedback Company

BUYWAKE

8.9 /10

StarStarStarStarHalf star

665 reviewsWrite review

checkbox95% recommends BUYWAKE!

After sales
StarStarStarStarHalf star
8.6/10
Customer-friendly
StarStarStarStarHalf star
9/10
Delivery speed
StarStarStarStarHalf star
8.6/10
665 reviews

A. Nonymous

StarStarStarStarStar
10/10

Great

Strengths
Responsivity
Improvements or suggestions
None

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

really good, absolutely convinced, i‘ll definitely purchase again :)

Improvements or suggestions
partly the different language options on the website are not precise, but no big deal
Strengths
friendly costumer service, fast answer (i asked about the delivery time via whatsapp)

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

All is good, however my last order took way too long to arrive, so I had to cancel it. Got a refund instantly, though

Strengths
Variety of choice, great alternative to our local wake gear retailers
Improvements or suggestions
Perhaps more updates for orders that are already late (why, where, when), because the tag keeps showing initial delivery time even though it's almost a month late

Published on

A. Nonymous

StarStarStarHalf starEmpty star
7/10

Very good

Improvements or suggestions
Free shipping
Strengths
Works with the best makes

Published on

A. Nonymous

StarStarStarStarEmpty star
8/10

Good Service, delivered in time

Improvements or suggestions
Nottingham to improve
Strengths
Variety

Published on

A. Nonymous

StarStarStarStarStar
10/10

Excellent

Improvements or suggestions
Great
Strengths
Customers oriented

Published on

A. Nonymous

StarStarStarStarStar
10/10

Quick delivery

Strengths
Good material
Improvements or suggestions
None

Published on

A. Nonymous

StarStarStarStarStar
10/10

Very good. I had issues with RADAR lace locks and they have been quickly replaced under warranty. Good service !

Improvements or suggestions
Cheaper ;-)
Strengths
Lot of references, fast delivery, support.

Published on

A. Nonymous

StarStarStarStarEmpty star
8/10

Only have good experience with Buywake.

Strengths
Assortment Width
Improvements or suggestions
Many things not in stock last year

Published on

A. Nonymous

StarStarStarHalf starEmpty star
7/10

Great customer service!

Strengths
Reply to questions from customer
Improvements or suggestions
include mounting instructions

Published on

A. Nonymous

StarStarStarStarStar
10/10

Very good

Improvements or suggestions
I asked for an invoice wich I havent received
Strengths
Very responsive

Published on

A. Nonymous

StarStarHalf starEmpty starEmpty star
5/10

I'm a bit torn between giving this a 1 star and a 5 star rate. Why? I ordered the Hyperlite Shim 4.7 2021 but ended up receiving the Hyperlite Shim 2022. - Did I receive an upgrade for the same price? Yes, indeed - Is it the one I wanted? Certainly not. I would've appreciated if they would've checked with me first, knowing that the Shim 2021 was sold out, instead they opted to send me the 2022 without my letting me know. Will probably try to re-sell the board, unfortunately. Although, it has to be said that the support was excellent.

Improvements or suggestions
Check with customer if there's a change in product
Strengths
Support

Published on

A. Nonymous

StarStarStarStarEmpty star
8/10

Fine

Strengths
I found products that are not easy to find in the store
Improvements or suggestions
some more discount

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

Good custumer service!

Strengths
Replace damaged products fast and easy.
Improvements or suggestions
free internationale shipping

Published on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Honestly the worst service i have ever had buying online

Improvements or suggestions
Answer emails. keep customers informed of delivery dates. Follow up properly
Strengths
Cant think of any

Published on

Reviews

BUYWAKE collects company reviews at Feedback Company. The company collects reviews independently.

BUYWAKE has achieved the following results:

  • checkAverage score: 8.9/10
  • check665 collected reviews
  • checkFirst review written on 7 March 2016

BUYWAKE

The major online shop in watersports. Fast and safe delivery. Largest stock in Europe! Premium brands as Ronix, Hyperlite. Byerly, Brunotti and Mystic.

Contact

BUYWAKE

Lorentzstraat 14

3846 AX Harderwijk

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
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happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

After sales
StarStarStarStarHalf star
8.6/10
Customer-friendly
StarStarStarStarHalf star
9/10
Delivery speed
StarStarStarStarHalf star
8.6/10
665 reviews

A. Nonymous

StarStarStarStarStar
10/10

Great

Strengths
Responsivity
Improvements or suggestions
None

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

really good, absolutely convinced, i‘ll definitely purchase again :)

Improvements or suggestions
partly the different language options on the website are not precise, but no big deal
Strengths
friendly costumer service, fast answer (i asked about the delivery time via whatsapp)

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

All is good, however my last order took way too long to arrive, so I had to cancel it. Got a refund instantly, though

Strengths
Variety of choice, great alternative to our local wake gear retailers
Improvements or suggestions
Perhaps more updates for orders that are already late (why, where, when), because the tag keeps showing initial delivery time even though it's almost a month late

Published on

A. Nonymous

StarStarStarHalf starEmpty star
7/10

Very good

Improvements or suggestions
Free shipping
Strengths
Works with the best makes

Published on

A. Nonymous

StarStarStarStarEmpty star
8/10

Good Service, delivered in time

Improvements or suggestions
Nottingham to improve
Strengths
Variety

Published on

A. Nonymous

StarStarStarStarStar
10/10

Excellent

Improvements or suggestions
Great
Strengths
Customers oriented

Published on

A. Nonymous

StarStarStarStarStar
10/10

Quick delivery

Strengths
Good material
Improvements or suggestions
None

Published on

A. Nonymous

StarStarStarStarStar
10/10

Very good. I had issues with RADAR lace locks and they have been quickly replaced under warranty. Good service !

Improvements or suggestions
Cheaper ;-)
Strengths
Lot of references, fast delivery, support.

Published on

A. Nonymous

StarStarStarStarEmpty star
8/10

Only have good experience with Buywake.

Strengths
Assortment Width
Improvements or suggestions
Many things not in stock last year

Published on

A. Nonymous

StarStarStarHalf starEmpty star
7/10

Great customer service!

Strengths
Reply to questions from customer
Improvements or suggestions
include mounting instructions

Published on

A. Nonymous

StarStarStarStarStar
10/10

Very good

Improvements or suggestions
I asked for an invoice wich I havent received
Strengths
Very responsive

Published on

A. Nonymous

StarStarHalf starEmpty starEmpty star
5/10

I'm a bit torn between giving this a 1 star and a 5 star rate. Why? I ordered the Hyperlite Shim 4.7 2021 but ended up receiving the Hyperlite Shim 2022. - Did I receive an upgrade for the same price? Yes, indeed - Is it the one I wanted? Certainly not. I would've appreciated if they would've checked with me first, knowing that the Shim 2021 was sold out, instead they opted to send me the 2022 without my letting me know. Will probably try to re-sell the board, unfortunately. Although, it has to be said that the support was excellent.

Improvements or suggestions
Check with customer if there's a change in product
Strengths
Support

Published on

A. Nonymous

StarStarStarStarEmpty star
8/10

Fine

Strengths
I found products that are not easy to find in the store
Improvements or suggestions
some more discount

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

Good custumer service!

Strengths
Replace damaged products fast and easy.
Improvements or suggestions
free internationale shipping

Published on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Honestly the worst service i have ever had buying online

Improvements or suggestions
Answer emails. keep customers informed of delivery dates. Follow up properly
Strengths
Cant think of any

Published on

Reviews

BUYWAKE collects company reviews at Feedback Company. The company collects reviews independently.

BUYWAKE has achieved the following results:

  • checkAverage score: 8.9/10
  • check665 collected reviews
  • checkFirst review written on 7 March 2016

BUYWAKE

The major online shop in watersports. Fast and safe delivery. Largest stock in Europe! Premium brands as Ronix, Hyperlite. Byerly, Brunotti and Mystic.

Contact

BUYWAKE

Lorentzstraat 14

3846 AX Harderwijk

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation