A. Nonymous
Recommendation
poor customer service
- Improvements or suggestions
- customer service, after-sales
- Strengths
- quick delivery, sought-after items in stock
- Product of service:
- 688672
- After sales
- 8/10
- Customer-friendly
- 8.4/10
- Delivery speed
- 8.6/10
169 reviews
A. Nonymous
Recommendation
Excellent experience buying from the Holland bike shop. Order was handled quickly and smoothly and international delivery was fast.
- Improvements or suggestions
- This is how a business should run, I have no suggestions how to improve it.
- Strengths
- Fast process
- Product of service:
- Sturmey Archer xrd3
A. Nonymous
very poor
- Improvements or suggestions
- start investing in customer support
- Strengths
- big savings on customer support
- Product of service:
- none (they do not know what they sell, so I wont risk to buy the item)
A. Nonymous
Recommendation
super happy
- Strengths
- fast, reliable
- Improvements or suggestions
- everything according to website
- Product of service:
- burley encore X
A. Nonymous
Recommendation
Fast shipping, great shopping experience. Recommended!
- Improvements or suggestions
- None
- Strengths
- Price and shipping
- Product of service:
- Polisport Groovy Bicycle Childseat
A. Nonymous
Recommendation
Fast
- Improvements or suggestions
- None in particular
- Strengths
- Quick international delivery
- Product of service:
- Bike seat
A. Nonymous
Recommendation
I had a very positive experience with Holland Bike Shop, from the ordering of my helmet to the followup customer service to remedy an issue I had with the fit of its face shield. The added challenge was that I am in Canada (where this particular helmet is not available) and I had to deal with the company being in Holland, which included difficulty with time zones, shipping, etc. Once I reported my concerns, Brenda, the customer service representative I dealt with was very responsive and determined to find a solution, which eventually meant a replacement shield. I love the helmet and now have a new, well fitted face shield. I am extremely pleased with the product and especially the great service.
- Improvements or suggestions
- I can’t think of anything
- Strengths
- Customer service
- Product of service:
- Abus Pedelec 2.0 Ace helmet
A. Nonymous
Recommendation
Excellent
- Strengths
- Easy to use website, low prices, good value for money, fast delivery
- Improvements or suggestions
- None
- Product of service:
- Child seat, front light, foot pegs
A. Nonymous
Recommendation
Excellent service, fast, good communication
- Strengths
- Great service especially as I am in the UK
- Improvements or suggestions
- Use DHL or other courier rather than ParcelForce as their tracking is awful.
- Product of service:
- Agu Deep Winter Heated Thermo Cycling Jacket Men Black - L
A. Nonymous
I had bought a 3V Torpedo Shifter. It did not work well, I got a new one which broke after 4 months. I sent it back and got my money back under guarantee. But I did not get any sending costs back, both not from the original order as from returning the broken Shifter. This I do not find fair, they deliver a faulty product, I get the money back which I paid for that product. But I do not get sending costs back even while it is their fault that the product was not good. This is not what you expect from a good Webshop company! Therefor I do not recommend this webshop.
- Improvements or suggestions
- See experience.
- Strengths
- They have a huge choice of bike parts on their webshop.
- Product of service:
- Torpede 3V shifter.
A. Nonymous
My order still hasn’t been delivered
- Strengths
- Easy ordering
- Improvements or suggestions
- No delivery yet
- Product of service:
- Bike bells
A. Nonymous
This company is to be reported to the police.
- Strengths
- They know how to be dishonest??
- Improvements or suggestions
- Close the company??????
- Product of service:
- VDO speed and cadence kit.
A. Nonymous
EHDOTTOMASTI LUOTTAMATON? ? Sivustollaan he myyvät tuotteita, joita EI OLE? ? Huono kokemus? ? ABSOLUTELY UNRELIABLE? ? On their site they sell products that DO NOT EXIST? ? BAD EXPERIENCE? ? ASSOLUTAMENTE INAFFIDABILE?? Una ditta di PAGLIACCI?? Nel loro sito vendono prodotti che non ESISTONO?? STATE LONTANI da questi VISCIDI furbetti????
- Strengths
- MIESER KUNDENSERVICE?? AVOID this company????????
- Improvements or suggestions
- BE MORE HONEST??
- Product of service:
- VDO speed and cadence kit
A. Nonymous
Recommendation
Having discovered the best shopping pannier (fast rider 23l)previously and needing to replace one I looked on the web and Holland bike shop is the only place to go. I have used them before and always had excellent service.
- Strengths
- It sells what I want and can get it to me quickly.
- Improvements or suggestions
- None
- Product of service:
- Bicycle panniers
A. Nonymous
Recommendation
Excellent service fast postage quicker then I will get in UK
- Strengths
- Product range ,excellent service and fast delivery
- Improvements or suggestions
- None
- Product of service:
- Bibia Carrier Straps Ergo
Reviews
Hollandbikeshop.com collects company reviews at Feedback Company. The company collects reviews independently.
Hollandbikeshop.com has achieved the following results:
- Average score: 8.4/10
- 169 collected reviews
- First review written on 20 April 2016
Hollandbikeshop.com
You'll find all your bicycles, bicycle parts and bicycle accessories at Hollandbikeshop.com
Hollandbikeshop.com is passionate about cycling and has many years of experience in the bicycle industry. We sell just about everything to do with cycling, from children's bicycles to bicycle parts and bicycle accessories.
Contact
Hollandbikeshop.com
Populierendreef 325 A
2272 RH Voorburg
- info@hollandbikeshop.com
- en.hollandbikeshop.com
- Kvk 59481382
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