JoyPet

After sales: 8.8/10
Customer service: 9.4/10
Easy ordering: 9.6/10

34 reviews

Sort

A. Nonymous

Recommendation check

10/10

I purchased a dog kennel for my 14 month old St. Bernard. This is the only site in all of Europe that I could find with the kennel size we needed. The price was reasonable and the product was very well built. The shipping was so fast and customer service emails were always very timely and informative. Will definitely refer to friends and shop more items

Points of improvement or tips
Non that I have: Strengths
Great products and great service.: Product of service:
Giant dog kennel

A. Nonymous

Recommendation check

10/10

everything about the chicken coop is fantastic! super fast delivery, easy instructions and the coop is with all details included

Strengths
fast delivery, easy instructions: Points of improvement or tips
nothing: Product of service:
Arianne Chicken Coop

A. Nonymous

Recommendation check

8/10

Very good and excellent choice. There is one improvement. When you are given choices for payment, the choices should be more upfront, so that it’s possible to choose the payment method. The default should be PayPal or card, instead of transfer.

Points of improvement or tips
Payment as above: Strengths
Very good choice of products and easy to search and navigate: Product of service:
3 rabbit hutches

A. Nonymous

Recommendation check

10/10

Great products, large choice, also made-to-measure, excellent service with very quick responses.

Points of improvement or tips
I think the assembly instructions could be improved. With regard to the doghouse we ordered, if you follow the current instructions I think you'll get into serious trouble when you place the bottom into the dog house after you've already assembled the four walls. The assembly of the walls is not very precise and leaves room for placement that may differ for up to at least one centimeter. So the chances of the bottom then fitting neatly between the four walls seem close to zero to me. I think the walls should be assembled around the bottom so that you don't get space between the bottom and the walls, or, worse, that the bottom doesn't fit in between the walls! We assembled the walls around the bottom and that worked fine.: Strengths
Excellent service.: Product of service:
Doghouse Loebas

A. Nonymous

Recommendation check

10/10

uncomplicated

Points of improvement or tips
none: Strengths
good product: Product of service:
Climbing frame for chickens

A. Nonymous

Recommendation check

10/10

perfekcyjne wykonanie obs?uga idea?

Strengths
perfekcyjne wykonanie obs?uga idea?: Points of improvement or tips
perfekcyjne wykonanie obs?uga idea?: Product of service:
Klatka królika drewniana Adrian

A. Nonymous

Recommendation check

10/10

Perfetto. Prezzo, spedizione, imballaggio, comunicazione.. tutto ottimo! Azienda seria e una vasta gamma di prodotti! La consiglio!

Points of improvement or tips
No: Strengths
Mi sono trovato benissimo e non mi sento di dare un consiglio. Il mio acquisto è andato molto bene e la comunicazione è stata ottima: Product of service:
Rabbit hutch Adrian with protection against chewing 120x57x96cm

A. Nonymous

Recommendation check

9/10

Brilliant service and excellent products.

Strengths
Quality of products and speed of delivery.: Points of improvement or tips
Slightly lower delivery charge to the UK!: Product of service:
Guinea Pig House and associated products.

A. Nonymous

Recommendation check

10/10

Fantastic product and service

Points of improvement or tips
None: Strengths
Very good quality and fast delivery: Product of service:
Pretty Home guinea pig hutch

A. Nonymous

Recommendation check

10/10

Excellent

Strengths
Excellent Customer service after purchasing: Points of improvement or tips
None: Product of service:
Amalia Aviary

A. Nonymous

Recommendation check

10/10

Excellent.

Points of improvement or tips
None: Strengths
Really good design and build.: Product of service:
Aviary

A. Nonymous

Recommendation check

10/10

Lovely products, good prices.

Strengths
Yes, great customer service.: Points of improvement or tips
None: Product of service:
Joas Coop and extended run.

A. Nonymous

Recommendation check

10/10

Positive

Points of improvement or tips
None: Strengths
Product quality and quick delivery: Product of service:
Pet house

A. Nonymous

Recommendation check

6/10

Mixed feeling.

Points of improvement or tips
High prices, low quality wood.: Strengths
Great website and range of products. Great delivery times.: Product of service:
Running Hannah

A. Nonymous

Recommendation check

10/10

Very pleased with product, was as described on website. Speedy delivery

Points of improvement or tips
Satisfied with service: Strengths
Value for money: Product of service:
Amalia blue-white aviary

Reviews

JoyPet collects company reviews at Feedback Company. The company collects reviews independently.

JoyPet has achieved the following results:

Average score: 9.4/10
34 collected reviews
First review written on 20 February 2019

JoyPet

Contact

JoyPet

Oostpolderweg 2

4413 NN Krabbendijke

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

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After sales: 8.8/10
Customer service: 9.4/10
Easy ordering: 9.6/10

34 reviews

Sort

A. Nonymous

Recommendation check

10/10

Points of improvement or tips
Non that I have: Strengths
Great products and great service.: Product of service:
Giant dog kennel

A. Nonymous

Recommendation check

10/10

everything about the chicken coop is fantastic! super fast delivery, easy instructions and the coop is with all details included

Strengths
fast delivery, easy instructions: Points of improvement or tips
nothing: Product of service:
Arianne Chicken Coop

A. Nonymous

Recommendation check

8/10

Points of improvement or tips
Payment as above: Strengths
Very good choice of products and easy to search and navigate: Product of service:
3 rabbit hutches

A. Nonymous

Recommendation check

10/10

Great products, large choice, also made-to-measure, excellent service with very quick responses.

Points of improvement or tips
I think the assembly instructions could be improved. With regard to the doghouse we ordered, if you follow the current instructions I think you'll get into serious trouble when you place the bottom into the dog house after you've already assembled the four walls. The assembly of the walls is not very precise and leaves room for placement that may differ for up to at least one centimeter. So the chances of the bottom then fitting neatly between the four walls seem close to zero to me. I think the walls should be assembled around the bottom so that you don't get space between the bottom and the walls, or, worse, that the bottom doesn't fit in between the walls! We assembled the walls around the bottom and that worked fine.: Strengths
Excellent service.: Product of service:
Doghouse Loebas

A. Nonymous

Recommendation check

10/10

uncomplicated

Points of improvement or tips
none: Strengths
good product: Product of service:
Climbing frame for chickens

A. Nonymous

Recommendation check

10/10

perfekcyjne wykonanie obs?uga idea?

Strengths
perfekcyjne wykonanie obs?uga idea?: Points of improvement or tips
perfekcyjne wykonanie obs?uga idea?: Product of service:
Klatka królika drewniana Adrian

A. Nonymous

Recommendation check

10/10

Perfetto. Prezzo, spedizione, imballaggio, comunicazione.. tutto ottimo! Azienda seria e una vasta gamma di prodotti! La consiglio!

Points of improvement or tips
No: Strengths
Mi sono trovato benissimo e non mi sento di dare un consiglio. Il mio acquisto è andato molto bene e la comunicazione è stata ottima: Product of service:
Rabbit hutch Adrian with protection against chewing 120x57x96cm

A. Nonymous

Recommendation check

9/10

Brilliant service and excellent products.

Strengths
Quality of products and speed of delivery.: Points of improvement or tips
Slightly lower delivery charge to the UK!: Product of service:
Guinea Pig House and associated products.

A. Nonymous

Recommendation check

10/10

Fantastic product and service

Points of improvement or tips
None: Strengths
Very good quality and fast delivery: Product of service:
Pretty Home guinea pig hutch

A. Nonymous

Recommendation check

10/10

Excellent

Strengths
Excellent Customer service after purchasing: Points of improvement or tips
None: Product of service:
Amalia Aviary

A. Nonymous

Recommendation check

10/10

Excellent.

Points of improvement or tips
None: Strengths
Really good design and build.: Product of service:
Aviary

A. Nonymous

Recommendation check

10/10

Lovely products, good prices.

Strengths
Yes, great customer service.: Points of improvement or tips
None: Product of service:
Joas Coop and extended run.

A. Nonymous

Recommendation check

10/10

Positive

Points of improvement or tips
None: Strengths
Product quality and quick delivery: Product of service:
Pet house

A. Nonymous

Recommendation check

6/10

Mixed feeling.

Points of improvement or tips
High prices, low quality wood.: Strengths
Great website and range of products. Great delivery times.: Product of service:
Running Hannah

A. Nonymous

Recommendation check

10/10

Very pleased with product, was as described on website. Speedy delivery

Points of improvement or tips
Satisfied with service: Strengths
Value for money: Product of service:
Amalia blue-white aviary

Reviews

JoyPet collects company reviews at Feedback Company. The company collects reviews independently.

JoyPet has achieved the following results:

Average score: 9.4/10
34 collected reviews
First review written on 20 February 2019

JoyPet

Contact

JoyPet

Oostpolderweg 2

4413 NN Krabbendijke