Feedback Company

MiWayLife.co.za

7.6 /10

StarStarStarStarEmpty star

173 reviewsWrite review

checkbox84% recommends MiWayLife.co.za!

173 reviews

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Chameleon pace. Five weeks later after a claim i got a call all excited that wait is finally over.Only to find out that some damage was not attended to. Im heartbroken after a long wait and this is what I get really Miway???

Published on

Answer MiWayLife.co.za

Good day Thabo Thanks for taking the time to write to us and for bringing your concerns to our attention! We're so sorry to hear that your recent experience was not up to standard and we can assure you that it is never our intention to upset you in any way. This, however, does seem to be for our @MiWay car insurance team and we are happy to escalate it to them for them to provide you with proper feedback, or you can redirect your query to them. Kind regards MiwayLife team

Answered on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I tookout a miway life insurance on may but i haven't received any policy documents, and also i tried registering on the app but it says i dont have a policy with miway

Published on

Answer MiWayLife.co.za

Good day Zanele Thanks for taking the time to write to us. We have passed your feedback and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback. Best regards MiWaylife team

Answered on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I'm so disappointed with the service though they are so quick to debit but they fail to put my interest first and i regret referring my mom thinking they are good but no...I cant share my experience its a long list now I'm thinking of cancelling the policy...

Published on

Answer MiWayLife.co.za

Good day Sophie Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. Please note that we have tried contacting you , however we couldn’t reach you. Please let us know what time is best to call you. Best regards MiWayLife team

Answered on

A. Nonymous

StarStarStarEmpty starEmpty star
6/10

I have received a call from this numbers 011 332 5000 claiming to be MiWay, funny enough I believed them and took a life insurance given this policy number MWL007971481 and this numbers0860 64 54 33 for claims and inquiries but later realized this is too affordable and too good to be true.. Even reported them because they will give MiWay a bad image because even their documents have MiWay details exactly besides the numbers.. Hope this helps someone because realised later after I even gave my banking details

Published on

Answer MiWayLife.co.za

Good day Nthabiseng Thank you for taking our call allowing us the opportunity to resolve your query. Best regards MiWayLife team Best regards MiWayLife team

Answered on

A. Nonymous

StarEmpty starEmpty starEmpty starEmpty star
2/10

Dissapointed!!!!cancelled my policy but the debit order still went off.They said they were going to refund after 14 days but up to today,they haven't done it.

Published on

Answer MiWayLife.co.za

Good day Gloria Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We've sent you an email so you can provide us with your contact details and policy number, we would like to look into this and assist you promptly. Best regards MiWayLife team

Answered on

A. Nonymous

StarEmpty starEmpty starEmpty starEmpty star
2/10

Your App is not responding, it says i am registered.

Published on

Answer MiWayLife.co.za

Good day Nancy, Please note that we don't have an app as yet , however, does seem to be for our @MiWay car insurance team and we've escalate it to them for them to provide you with proper feedback. Best regards MiWayLife team

Answered on

A. Nonymous

StarEmpty starEmpty starEmpty starEmpty star
2/10

Dissatisfied

Published on

Answer MiWayLife.co.za

Good day Xitshembiso Thank you for taking our call allowing us the opportunity to resolve your query. Kind regards MiWayLife team

Answered on

A. Nonymous

StarStarStarStarStar
10/10

Support Us With Everything We Have

Published on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Terrible! quick to take premiums, yet when you want to claim nobody is available or returns your calls! endless calls, emails and still no claim even lodged! Now all your email addresses are blocked? lines are busy? agents will call you back, and never do? pathetic!

Published on

Answer MiWayLife.co.za

Good day Melissa We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We will email you shortly so we can assist you promptly. Kind regards MiWayLife team

Answered on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I've taken a life cover MWL007756584 and provided my wife's details as my beneficiary, not to refer her to you to open a new cover. my wife got a call and the consultant opened a new cover for her with my banking details (FRAUD) without my consent. i called 0860645433 and fold the line for ever.

Published on

Answer MiWayLife.co.za

Good day Moletele We are truly sorry for any inconvenience that has resulted because of this. We will get to the bottom of what happened and get in touch with proper feedback. Best regards MiWayLIfe team

Answered on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I am not or will ever be a client or policy holder with MiWay but there was an issue regarding my "premium" they could not collect for June? "Hi (My name) we tried to call you regarding the premium we didn't collect for June. We will re-attempt between the 25th and 30th June. Regards Miwaylife 0860645433." They can try and call me until they are blue in the face.

Published on

Answer MiWayLife.co.za

Good day Christel Thank you for taking the time to write to us. We are truly sorry to hear of your experience and we can assure you that is not the MiWayLife way. We appreciate your feedback and we assure you that we take it very seriously. Please will you send us your contact details so we can be in touch to better understand where we have gone wrong and how we can better our service to our customers. Best regards MiWayLife team

Answered on

A. Nonymous

StarStarStarStarStar
10/10

Good company

Published on

A. Nonymous

StarStarStarStarStar
10/10

I like it miway

Published on

A. Nonymous

StarStarStarStarStar
10/10

The best company ever with warm appliance at affordable prices

Published on

A. Nonymous

StarEmpty starEmpty starEmpty starEmpty star
2/10

WHAT A SHIT ROTTEN COMPANY - I AM MRS SAMUELS POLICY MWL000726231 - I WAS DEBITED ON THE 25TH MAY AND I REVERSED IT AS MY DEBIT ORDER IS ONLY DUE ON THE LAST DAY OF THE MONTH THEN YOU SEND ME A MESSAGE TO SAY MY POLICY IS SUSPENDED...REALLY! I AM PAYING THIS POLICY SINCE 2016, SO YOU'LL THINK I WILL LEAVE IT JUST THERE... LET'S SEE!

Published on

Answer MiWayLife.co.za

Good day Marianne, Thank you for taking our call allowing us the opportunity to resolve your query. Kind regards MiWayLife team

Answered on

Reviews

MiWayLife.co.za collects company reviews at Feedback Company. The company collects reviews independently.

MiWayLife.co.za has achieved the following results:

  • checkAverage score: 7.6/10
  • check173 collected reviews
  • checkFirst review written on 22 October 2019

MiWayLife.co.za

MIWAYLIFE OFFER DIRECT LIFE INSURANCE PRODUCTS AND SERVICES THROUGHOUT SOUTH AFRICA

Contact

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
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passives00%
promoters00%
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1
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Net Promoter Score (NPS)=% Promoters - % Detractors

173 reviews

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Chameleon pace. Five weeks later after a claim i got a call all excited that wait is finally over.Only to find out that some damage was not attended to. Im heartbroken after a long wait and this is what I get really Miway???

Published on

Answer MiWayLife.co.za

Good day Thabo Thanks for taking the time to write to us and for bringing your concerns to our attention! We're so sorry to hear that your recent experience was not up to standard and we can assure you that it is never our intention to upset you in any way. This, however, does seem to be for our @MiWay car insurance team and we are happy to escalate it to them for them to provide you with proper feedback, or you can redirect your query to them. Kind regards MiwayLife team

Answered on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I tookout a miway life insurance on may but i haven't received any policy documents, and also i tried registering on the app but it says i dont have a policy with miway

Published on

Answer MiWayLife.co.za

Good day Zanele Thanks for taking the time to write to us. We have passed your feedback and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback. Best regards MiWaylife team

Answered on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I'm so disappointed with the service though they are so quick to debit but they fail to put my interest first and i regret referring my mom thinking they are good but no...I cant share my experience its a long list now I'm thinking of cancelling the policy...

Published on

Answer MiWayLife.co.za

Good day Sophie Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. Please note that we have tried contacting you , however we couldn’t reach you. Please let us know what time is best to call you. Best regards MiWayLife team

Answered on

A. Nonymous

StarStarStarEmpty starEmpty star
6/10

I have received a call from this numbers 011 332 5000 claiming to be MiWay, funny enough I believed them and took a life insurance given this policy number MWL007971481 and this numbers0860 64 54 33 for claims and inquiries but later realized this is too affordable and too good to be true.. Even reported them because they will give MiWay a bad image because even their documents have MiWay details exactly besides the numbers.. Hope this helps someone because realised later after I even gave my banking details

Published on

Answer MiWayLife.co.za

Good day Nthabiseng Thank you for taking our call allowing us the opportunity to resolve your query. Best regards MiWayLife team Best regards MiWayLife team

Answered on

A. Nonymous

StarEmpty starEmpty starEmpty starEmpty star
2/10

Dissapointed!!!!cancelled my policy but the debit order still went off.They said they were going to refund after 14 days but up to today,they haven't done it.

Published on

Answer MiWayLife.co.za

Good day Gloria Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We've sent you an email so you can provide us with your contact details and policy number, we would like to look into this and assist you promptly. Best regards MiWayLife team

Answered on

A. Nonymous

StarEmpty starEmpty starEmpty starEmpty star
2/10

Your App is not responding, it says i am registered.

Published on

Answer MiWayLife.co.za

Good day Nancy, Please note that we don't have an app as yet , however, does seem to be for our @MiWay car insurance team and we've escalate it to them for them to provide you with proper feedback. Best regards MiWayLife team

Answered on

A. Nonymous

StarEmpty starEmpty starEmpty starEmpty star
2/10

Dissatisfied

Published on

Answer MiWayLife.co.za

Good day Xitshembiso Thank you for taking our call allowing us the opportunity to resolve your query. Kind regards MiWayLife team

Answered on

A. Nonymous

StarStarStarStarStar
10/10

Support Us With Everything We Have

Published on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

Terrible! quick to take premiums, yet when you want to claim nobody is available or returns your calls! endless calls, emails and still no claim even lodged! Now all your email addresses are blocked? lines are busy? agents will call you back, and never do? pathetic!

Published on

Answer MiWayLife.co.za

Good day Melissa We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We will email you shortly so we can assist you promptly. Kind regards MiWayLife team

Answered on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I've taken a life cover MWL007756584 and provided my wife's details as my beneficiary, not to refer her to you to open a new cover. my wife got a call and the consultant opened a new cover for her with my banking details (FRAUD) without my consent. i called 0860645433 and fold the line for ever.

Published on

Answer MiWayLife.co.za

Good day Moletele We are truly sorry for any inconvenience that has resulted because of this. We will get to the bottom of what happened and get in touch with proper feedback. Best regards MiWayLIfe team

Answered on

A. Nonymous

Half starEmpty starEmpty starEmpty starEmpty star
1/10

I am not or will ever be a client or policy holder with MiWay but there was an issue regarding my "premium" they could not collect for June? "Hi (My name) we tried to call you regarding the premium we didn't collect for June. We will re-attempt between the 25th and 30th June. Regards Miwaylife 0860645433." They can try and call me until they are blue in the face.

Published on

Answer MiWayLife.co.za

Good day Christel Thank you for taking the time to write to us. We are truly sorry to hear of your experience and we can assure you that is not the MiWayLife way. We appreciate your feedback and we assure you that we take it very seriously. Please will you send us your contact details so we can be in touch to better understand where we have gone wrong and how we can better our service to our customers. Best regards MiWayLife team

Answered on

A. Nonymous

StarStarStarStarStar
10/10

Good company

Published on

A. Nonymous

StarStarStarStarStar
10/10

I like it miway

Published on

A. Nonymous

StarStarStarStarStar
10/10

The best company ever with warm appliance at affordable prices

Published on

A. Nonymous

StarEmpty starEmpty starEmpty starEmpty star
2/10

WHAT A SHIT ROTTEN COMPANY - I AM MRS SAMUELS POLICY MWL000726231 - I WAS DEBITED ON THE 25TH MAY AND I REVERSED IT AS MY DEBIT ORDER IS ONLY DUE ON THE LAST DAY OF THE MONTH THEN YOU SEND ME A MESSAGE TO SAY MY POLICY IS SUSPENDED...REALLY! I AM PAYING THIS POLICY SINCE 2016, SO YOU'LL THINK I WILL LEAVE IT JUST THERE... LET'S SEE!

Published on

Answer MiWayLife.co.za

Good day Marianne, Thank you for taking our call allowing us the opportunity to resolve your query. Kind regards MiWayLife team

Answered on

Reviews

MiWayLife.co.za collects company reviews at Feedback Company. The company collects reviews independently.

MiWayLife.co.za has achieved the following results:

  • checkAverage score: 7.6/10
  • check173 collected reviews
  • checkFirst review written on 22 October 2019

MiWayLife.co.za

MIWAYLIFE OFFER DIRECT LIFE INSURANCE PRODUCTS AND SERVICES THROUGHOUT SOUTH AFRICA

Contact

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation