Feedback Company

SCL Rotterdam

9.5 /10

StarStarStarStarStar

52 reviewsWrite review

checkbox98% recommends SCL Rotterdam!

Expertise of our service
StarStarStarStarHalf star
9.4/10
Information on the website
StarStarStarStarHalf star
9/10
Service response time
StarStarStarStarStar
9.6/10
52 reviews

A. Nonymous

StarStarStarStarStar
10/10

The best transport company, I’ve recommended you guys to everyone who has asked me how I got my bike shipped from the US

Strengths
Absolutely fantastic communication, very friendly employees. Roy and Jeoren were extremely helpful, efficient and made this whole process an absolute breeze.
Improvements or suggestions
/

Published on

A. Nonymous

StarStarStarStarStar
10/10

SCL handled transport of my car efficiently during a difficult time for the shipping industry. Excellent communication with answers when I needed them.

Strengths
Excellent communication, personable, helpful staff.
Improvements or suggestions
none

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

Services offered by Mario were great, very helpful, kind and professional!

Strengths
Quick response time with answers to all my inquiries.
Improvements or suggestions
None

Published on

A. Nonymous

StarStarStarStarStar
10/10

Excellent!!

Strengths
Communication, thorough
Improvements or suggestions
None

Published on

A. Nonymous

StarStarStarStarStar
10/10

Excellent service! Very responsive. My vehicle was shipped from the USA to Ireland via Rotterdam and everything was handled perfectly. Very competitive pricing compared to other agents. Top Service!

Strengths
Responsiveness
Improvements or suggestions
I thought it was expensive to charge 200euro to deliver my vehicle from the SCL warehouse to the terminal in Rotterdam. Such a short distance. Maybe this could be reduced in the future.

Published on

A. Nonymous

StarStarStarStarStar
10/10

Superb and Professional

Strengths
Overall great delivery on agreements and very reliable
Improvements or suggestions
Transfer of Information between employees could be improved for the future

Published on

A. Nonymous

StarStarStarStarStar
10/10

Professional, helpful, responsive and kind

Strengths
Probably the most efficient seafright company for car shipping between Europe and North America
Improvements or suggestions
None. They are almost perfect

Published on

A. Nonymous

StarStarStarStarStar
10/10

ROY was very helpful and friendly and made sure my car was transported to Ireland on time.I would highly recommend this company and its efficient and friendly staff.

Improvements or suggestions
None
Strengths
Efficent and friendly customer service

Published on

A. Nonymous

StarStarStarStarStar
10/10

excellent

Strengths
personal service from Slaven and the team - all was planned efficiently .
Improvements or suggestions
all was communicated to me in a very timely manner throughout. slaven was extremely helpful and explained thoroughly the elements and progress through car importation

Published on

A. Nonymous

StarStarStarStarStar
10/10

The total journey from speaking to Jeffrey regarding my quotation and requirements, to Daphne managing the process of my import I couldn't of been any happier. They are diligent, professional and care which is definitely a rarity today.

Improvements or suggestions
Keep doing what you're doing.
Strengths
Professional knowledge, take time to cover everything in detail, great communication throughout each stage which really puts your mind at ease.

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

Very satisfied with the service from SCL. Mr. Slaven Tomi? has been very helpful answering questions and updating progress.

Improvements or suggestions
Confused about car registration requirement.
Strengths
Transparent communication, smooth operation and providing car modification for registration in NL

Published on

A. Nonymous

StarStarStarStarStar
10/10

Custom clearance and obtaining Dutch registration and plates for a car brought from Russia

Strengths
All worries are taken over by the SCL.
Improvements or suggestions
0

Published on

A. Nonymous

StarStarStarStarStar
10/10

Excellent experience, meeting very high expectations!

Strengths
Communication, flexibility and friendliness of staff are outstanding
Improvements or suggestions
Keep the good business running as is now (focused on the customer) and do not "change & modernise" for the sake of it as is common practice in almost every company.

Published on

A. Nonymous

StarStarStarStarStar
10/10

Great experience and very helpful SCL employees. Mario made our car transfer process from Germany the NL very smooth. Also the process went very fast.

Strengths
Correct information and handled the bureaucracy very well.
Improvements or suggestions
Keep up the good work

Published on

A. Nonymous

StarStarStarStarStar
10/10

From beginning till end, I had a very positive experience. The employees at SCL are experts in their field, and Highly focused on their customers.

Strengths
Professional, quick response times, very pleasant experience
Improvements or suggestions
Maybe it’s just me, but when I buy something on amazon I want to have a clear overview of when my package arrives. It would be 6/5 if I’d get status on everything without asking. Like every time there is a event eg.: unloading, transportation etc. I’d just get a short notification. Then I don’t have to call, nor waste time of SCL employees. On the other hand, maybe a guide what to fill in forms for 3th party logistics. That would again, save time and unnecessary questions/phone calls. But overall, good job.

Published on

Reviews

SCL Rotterdam collects company reviews at Feedback Company. The company collects reviews independently.

SCL Rotterdam has achieved the following results:

  • checkAverage score: 9.5/10
  • check52 collected reviews
  • checkFirst review written on 16 September 2016

SCL Rotterdam

SCL Rotterdam is your international full service provider for vehicle import, export and wholesales. We offer efficient solutions when and where you need it to get your car(s) on the road in another country.

Contact

SCL Rotterdam

Admiraal de Ruyterstraat 31

Schiedam 3115 HA

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation
detractors00%
passives00%
promoters00%
sadface
0
sadface
1
sadface
2
sadface
3
sadface
4
sadface
5
sadface
6
neutralface
7
neutralface
8
happyface
9
happyface
10

Net Promoter Score (NPS)=% Promoters - % Detractors

Expertise of our service
StarStarStarStarHalf star
9.4/10
Information on the website
StarStarStarStarHalf star
9/10
Service response time
StarStarStarStarStar
9.6/10
52 reviews

A. Nonymous

StarStarStarStarStar
10/10

The best transport company, I’ve recommended you guys to everyone who has asked me how I got my bike shipped from the US

Strengths
Absolutely fantastic communication, very friendly employees. Roy and Jeoren were extremely helpful, efficient and made this whole process an absolute breeze.
Improvements or suggestions
/

Published on

A. Nonymous

StarStarStarStarStar
10/10

SCL handled transport of my car efficiently during a difficult time for the shipping industry. Excellent communication with answers when I needed them.

Strengths
Excellent communication, personable, helpful staff.
Improvements or suggestions
none

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

Services offered by Mario were great, very helpful, kind and professional!

Strengths
Quick response time with answers to all my inquiries.
Improvements or suggestions
None

Published on

A. Nonymous

StarStarStarStarStar
10/10

Excellent!!

Strengths
Communication, thorough
Improvements or suggestions
None

Published on

A. Nonymous

StarStarStarStarStar
10/10

Excellent service! Very responsive. My vehicle was shipped from the USA to Ireland via Rotterdam and everything was handled perfectly. Very competitive pricing compared to other agents. Top Service!

Strengths
Responsiveness
Improvements or suggestions
I thought it was expensive to charge 200euro to deliver my vehicle from the SCL warehouse to the terminal in Rotterdam. Such a short distance. Maybe this could be reduced in the future.

Published on

A. Nonymous

StarStarStarStarStar
10/10

Superb and Professional

Strengths
Overall great delivery on agreements and very reliable
Improvements or suggestions
Transfer of Information between employees could be improved for the future

Published on

A. Nonymous

StarStarStarStarStar
10/10

Professional, helpful, responsive and kind

Strengths
Probably the most efficient seafright company for car shipping between Europe and North America
Improvements or suggestions
None. They are almost perfect

Published on

A. Nonymous

StarStarStarStarStar
10/10

ROY was very helpful and friendly and made sure my car was transported to Ireland on time.I would highly recommend this company and its efficient and friendly staff.

Improvements or suggestions
None
Strengths
Efficent and friendly customer service

Published on

A. Nonymous

StarStarStarStarStar
10/10

excellent

Strengths
personal service from Slaven and the team - all was planned efficiently .
Improvements or suggestions
all was communicated to me in a very timely manner throughout. slaven was extremely helpful and explained thoroughly the elements and progress through car importation

Published on

A. Nonymous

StarStarStarStarStar
10/10

The total journey from speaking to Jeffrey regarding my quotation and requirements, to Daphne managing the process of my import I couldn't of been any happier. They are diligent, professional and care which is definitely a rarity today.

Improvements or suggestions
Keep doing what you're doing.
Strengths
Professional knowledge, take time to cover everything in detail, great communication throughout each stage which really puts your mind at ease.

Published on

A. Nonymous

StarStarStarStarHalf star
9/10

Very satisfied with the service from SCL. Mr. Slaven Tomi? has been very helpful answering questions and updating progress.

Improvements or suggestions
Confused about car registration requirement.
Strengths
Transparent communication, smooth operation and providing car modification for registration in NL

Published on

A. Nonymous

StarStarStarStarStar
10/10

Custom clearance and obtaining Dutch registration and plates for a car brought from Russia

Strengths
All worries are taken over by the SCL.
Improvements or suggestions
0

Published on

A. Nonymous

StarStarStarStarStar
10/10

Excellent experience, meeting very high expectations!

Strengths
Communication, flexibility and friendliness of staff are outstanding
Improvements or suggestions
Keep the good business running as is now (focused on the customer) and do not "change & modernise" for the sake of it as is common practice in almost every company.

Published on

A. Nonymous

StarStarStarStarStar
10/10

Great experience and very helpful SCL employees. Mario made our car transfer process from Germany the NL very smooth. Also the process went very fast.

Strengths
Correct information and handled the bureaucracy very well.
Improvements or suggestions
Keep up the good work

Published on

A. Nonymous

StarStarStarStarStar
10/10

From beginning till end, I had a very positive experience. The employees at SCL are experts in their field, and Highly focused on their customers.

Strengths
Professional, quick response times, very pleasant experience
Improvements or suggestions
Maybe it’s just me, but when I buy something on amazon I want to have a clear overview of when my package arrives. It would be 6/5 if I’d get status on everything without asking. Like every time there is a event eg.: unloading, transportation etc. I’d just get a short notification. Then I don’t have to call, nor waste time of SCL employees. On the other hand, maybe a guide what to fill in forms for 3th party logistics. That would again, save time and unnecessary questions/phone calls. But overall, good job.

Published on

Reviews

SCL Rotterdam collects company reviews at Feedback Company. The company collects reviews independently.

SCL Rotterdam has achieved the following results:

  • checkAverage score: 9.5/10
  • check52 collected reviews
  • checkFirst review written on 16 September 2016

SCL Rotterdam

SCL Rotterdam is your international full service provider for vehicle import, export and wholesales. We offer efficient solutions when and where you need it to get your car(s) on the road in another country.

Contact

SCL Rotterdam

Admiraal de Ruyterstraat 31

Schiedam 3115 HA

Reliable and transparent

To provide an optimal customer experience, listening to your customers is essential. That is why we continuously measure experiences at Feedback Company. We ask the right question, to the right person, at the right time. Measuring experiences is key. Our research focuses on Customer Experience (CX), Product Experience (PX) en Employee Experience (EX).

Feedback Company collects feedback with verified data from its customers. The company is committed to fighting fake reviews and verifies the origin of the reviews.Click here for more information about Feedback Company’s review policy and how the review page is created.

Data Pro Code
MOA Fair Data keurmerk
Feedback Company
Google Review Partner
Elemental Water Foundation