A. Nonymous
Aanbeveling
I contacted Eric to help me recover with outstanding invoice payments from a client. Eric was quick to respond and start the process. Recovering the costs from the client was quite a challenge but we managed to get 80% before the client refused to pay his entire debt. During the entire process, Eric was always quick to reach and handle things in a professional manner. I can recommend working with Eurocollect and have some ideas to make the service better: 1. While we started collaborating quickly, I would have loved to see a contract that states the terms and conditions for the time of collaboration first before reaching out to the client. 2. For collaboration in different countries and timezones, using zoom or google meets for calls can make the process more smooth. MS teams or telephone is not ideal. 3. For clients from different countries, the website and invoices would be better to have in English.




